Help Center
Find answers to common questions or contact our support team.
How do I activate my eSIM?
After purchase, you'll receive a QR code via email. Open your phone's Settings → Cellular → Add eSIM, then scan the QR code. Activation takes under 2 minutes.
Which devices are compatible?
Any eSIM-compatible smartphone supports our plans — iPhone XS and newer, Google Pixel 3a and newer, Samsung Galaxy S20 and newer, and most modern flagships. Use our interactive checker at /devices to confirm your model.
Can I use data in multiple countries?
Yes! Our regional and global plans cover multiple countries. Check the plan details page to see exact coverage.
How do I contact support?
You can reach our 24/7 support team via email at support@razaesim.com or through the chat widget on any page.